Procurement frequently asked questions
Answers on ordering research materials: certificate of analysis coverage, lot matching, specifications, shipping arrangements, research-use limits and inquiry handling.
Frequently asked questions
Does every product have a certificate of analysis?
Yes. Every product in this catalog is published with a batch certificate of analysis covering lot number, appearance, HPLC purity, ESI-MS identity confirmation, analysed quantity, sterility and heavy metals. The data is listed per product and collected on the certificate of analysis page.
How do I match the certificate I receive to a product record?
Match the lot number. The lot number printed on the certificate is the same identifier listed on the product record and on the certificate of analysis page. If a lot number on a document does not match the record published here, raise it with the research desk before accepting the material.
How do I request a quotation?
This catalog is inquiry only and publishes no prices. Send the product name, the specification, the quantity and the delivery destination to the research desk on WhatsApp (+852 44512196) and availability is confirmed for that request.
Can I order directly on this site?
No. This site has no transactional controls and publishes no price. Every route leads to an inquiry with the research desk, and ordering is completed through that conversation.
Which specifications are available?
Every product record lists the specifications offered for that material — for example 5 mg, 10 mg and 20 mg for BPC-157, or 10 IU to 36 IU for HGH-191AA. Confirm current availability for the specification you need when you enquire.
Are CAS numbers, molecular formulas or sequences listed?
Not published on this site. The certificates held for these materials do not state a CAS number, molecular formula or amino-acid sequence, so product records state that the field is not published rather than supplying an estimate.
Are GMP, ISO or FDA certifications claimed?
No. No GMP, ISO, FDA or equivalent certification is claimed on this site, because no such certificate is held for these materials. The documentation published here is the analytical certificate of analysis.
How is shipping handled?
Shipping is arranged per inquiry once the destination country and receiving organisation are confirmed. No carrier, transit time or rate is published or guaranteed. See the shipping page for what to include in an inquiry.
What is the minimum order quantity?
Not published on this site. Minimum quantities depend on the material and the specification requested, so they are confirmed in the reply to a specific inquiry.
Who may order these materials?
Qualified laboratories, institutions and trained research professionals. Every material is supplied for laboratory research use only, and is not for human or veterinary use.